Star Insure

Our API design and development work gave them a modern foundation to build on. We designed and built RESTful API services that dragged their various web tools into the 21st century, complete with OAuth2 authentication and role-based access control.

Think microservices with React front ends and Laravel backends – the kind of architecture that makes developers happy and businesses efficient.

The internal portal we built is where the magic happens for their 60+ staff members. It's the core tool managing everything from customer relationships to policy renewals and claims.

Our algorithmic rate calculation system transformed what used to be a manual slog requiring several full-time staff into a process that takes just a few days a month.

The quote system is smart enough to match new enquiries to existing customers and handles automatic attribution to advisors, complete with a sales metrics dashboard that makes the numbers actually useful.

We also built the Broker and Advisor Portal – a secure space where brokers and advisors can log in and manage their clients' policies in real-time. Getting quotes, requesting changes, lodging claims – it all happens seamlessly without anyone having to pick up the phone and play telephone tag.

The customer-facing website runs on Silverstripe CMS because flexibility matters when you're managing complex insurance products.

We've also built several React single-page applications for quotes and claims that actually make dealing with insurance less painful – revolutionary, we know.

Our accounting automation tools read bank statements and automate reconciliation processes that used to consume entire workdays. The system reads emails from brokers, recognises policies, and allocates payments automatically. It scans bank statements to match client payments correctly.

The result?

We've freed up 114 hours per month that used to be spent on manual data entry – that's nearly three full-time positions worth of work now happening automatically, giving Star Insure the breathing room they needed to actually grow their business.

The "Automailer" is probably our favourite piece of kit – the ultimate tool for client communications. This Laravel application takes input from staff, scans data from PDFs and CSVs, and dispatches everything from policy documents to payment reminders.

It's got parsing, data lookup, email queuing with retry systems, and full audit trails.

Basically, it's eliminated hours of manual work each month while making sure nothing falls through the cracks.

We've also tackled legacy software integration, building a user-friendly interface that sits on top of their existing policy management system. By creating our own layer and integrating through SOAP APIs, we've transformed clunky old systems into streamlined workflows that actually help people get their jobs done.